Refund & Delivery Policy

Return and Delivery

Last updated: October 1, 2018

  1. Contract and Delivery
    1. These Terms apply to any purchases you make or orders you place via the Website. For the avoidance of doubt, no other terms or offers (including, but not limited to, any promoted, displayed or offered via Live Events) apply to any Website order or purchase.
    2. A contract for the sale and purchase of goods will only be formed with you if we, at our discretion, accept an order for goods from you. Acceptance will be by way of the delivery to you of the goods that you ordered. We may at our discretion reject an order for goods (in which case we will refund any amounts paid by you in respect of those goods). You may not revoke an order for goods (unless we agree otherwise).
    3. Unless we have agreed otherwise, goods will be delivered after you have paid the purchase price in full. If we agree with you that payment will be made by way of periodic installments, the goods will be delivered after you have paid the first installment of the purchase price. If we agree to deliver goods to you prior to receiving full payment of the purchase price, title of the goods will not pass to you until the purchase price has been paid in full.
    4. We will deliver the goods to the address provided by you when you placed your order. All orders require a signature on delivery. Please ensure that there is someone to accept delivery during working hours. We aim to have your product delivered to you within 7 to 14 working days from the date of your confirmed purchase. If you have not received your product within 14 working days, please contact us at support@evolutionVN.com.
    5. EvolutionVN Program
      1. If you have opted for the monthly payment option, you agree to a monthly fee of $89.99/month for a commitment period of one-year (“Commitment Period”). As part of the Commitment Period, you will receive the Evolution Home Gym (the “Evolution”) and one-year access to the online programs. Ownership of the Evolution will not pass to you until the completion of the Commitment Period.
      2. If you do not make a periodic payment as and when due, we may charge interest at the rate of 1.25% per month from the date that the payment was due.
      3. Should you fail to remedy overdue payments, all current and future debt becomes due and payable. We reserve the right to send the full amount of all debt to a collection agency or list as a default with a credit reporting agency. You will be liable for any reasonable costs we incur in the collection of the debt.
  2. Refunds
    1. We offer a 14-day money back guarantee if you're not 100% satisfied with your Evolution Home Gym. There is a flat fee of $50 for all returns. The Evolution Home Gym and all accessories must be returned in original condition. The Evolution Home Gym and all accessories must be returned in original condition. Please contact us at support@evolutionVN.com to arrange pick up.
    2. After the first 14-days, we do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at support@evolutionVN.com with details of the product and the defect for further instruction.